Cedarburg Performing Arts Center Administrative Assistant

The Cedarburg School District seeks intrinsically motivated, independent, contagiously enthusiastic individuals to assist in coordinating events and activities related to the Cedarburg Performing Arts Center. This part-time role is at the heart of the action—primarily evenings and weekends—where you’ll help ensure every performance and event runs seamlessly. From assisting with clerical and public relations tasks to welcoming performers and guests, you’ll play an essential role in creating memorable experiences. While some technical knowledge is a plus, it is not required. Hours will vary week to week, with the summer season being the lightest. The schedule offers flexibility but is predominantly night and weekend-based, aligning with performances and special events—making this position perfect for someone who enjoys being part of the energy and excitement of live entertainment. 
 
JOB GOAL: To provide comprehensive administrative, program support, and box office management for the Cedarburg Performing Arts Center, ensuring efficient operations, effective communication, and a positive experience for renters and patrons.
 
ESSENTIAL FUNCTIONS:

Administrative Support & Communication:

  • Provide administrative support to the CPAC Manager and Technical Coordinator, including managing calendars, scheduling meetings, preparing correspondence, and maintaining files.

  • Serve as a primary point of contact for phone and email inquiries, providing information and directing inquiries appropriately with a focus on excellent customer service.

  • Assist in the coordination of CPAC schedules, ensuring efficient use of the facility and clear communication with renters and internal stakeholders.

  • Maintain and update the CPAC website, social media, and other communication platforms with event information and relevant updates.

  • Assist in the preparation of reports and presentations.

  • Manage office supplies and ensure the efficient operation of office equipment.

  • Ability to perform related accounting tasks such as purchase orders and monthly payables/invoices.

Program Support & Renter Coordination:

  • Assist in the coordination and scheduling of CPAC usage by school district groups, community organizations, and external renters, ensuring adherence to policies and procedures.

  • Support the CPAC Manager in the development and implementation of new programming initiatives.

  • Assist renters with logistical arrangements, including space setup, equipment requests (under the direction of the Technical Coordinator), and other related needs.

  • Maintain accurate records of rental agreements, insurance certificates, and other required documentation.

  • Assist in gathering feedback from renters to identify areas for improvement.

Box Office Management:

  • Manage all aspects of box office operations, including ticket sales (in-person, phone, and online), subscriptions, and group sales.

  • Set up events in the ticketing system, manage seating charts, and generate sales reports.

  • Process payments, reconcile daily sales, and prepare bank deposits accurately and efficiently.

  • Provide excellent customer service to ticket buyers, addressing inquiries and resolving issues promptly.

  • Coordinate final show settlements with renters and the school district's finance department, preparing necessary check requests.

  • Maintain accurate financial records for box office transactions.

Facility Support:

  • Assist in monitoring the custodial care of the CPAC, communicating any needs or concerns to the Director of Buildings & Grounds.

  • Assist with the setup and breakdown of events as needed, including front-of-house areas (lobby, ticket office).

  • Serve as a house manager for select events, ensuring a positive experience for patrons.

Other Duties:

  • Serve as a role model for students by conducting oneself as a responsible and ethical professional.

  • Maintain confidentiality of sensitive information.

  • Perform other duties as assigned by the CPAC Manager.

  • Must be capable on a continuous basis of standing, walking, stair climbing, reaching, handling and griping without difficulty

  • Must be capable on frequent basis of bending, stooping, pushing/pulling heavy objects, lifting/carrying objects up to 50 pounds

  • Must be capable on an occasional basis of climbing ladders, driving light equipment, and working at heights up to 30 feet

REPORTS TO: CPAC Manager 

The Cedarburg School Board does not discriminate on the basis of the Protected Classes of race, color, national origin, age, sex (including transgender status, change of sex, sexual orientation, or gender identity), pregnancy, creed or religion, genetic information, handicap or disability, marital status, citizenship status, veteran status, military service (as defined in 111.32, Wis. Stats.), ancestry, arrest record, conviction record, use or non-use of lawful products off the District’s premises during non-working sponsored meeting or to participate in any communication with the employer about religious matters or political matters, or any other characteristic protected by law in its employment practices. Applicants requiring assistance should contact the District.

Specific qualifications include:

  • High school diploma or equivalent (GED) required; Associate's degree or relevant post-secondary training in arts administration, event management, communications, or a related field highly desired.

  • Minimum of one to three years of administrative experience in a customer service-oriented environment.

  • Strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.

  • Excellent written and verbal communication skills, with a professional and customer-focused demeanor.  

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with database management or event scheduling software.

  • Experience with purchasing, record keeping, box office operations, ticketing systems, and financial record-keeping is a plus.

  • Ability to work independently and as part of a team.

  • Flexibility to frequently work evenings and weekends, as required.
     

  • Candidate requirements:

  • Cover Letter
  • Resume
  • Custom Questions